Ways Recruitment Chatbots Are Proving Right Fit for Candidates
The excitement surrounding artificial intelligence in the HR industry and competitive recruitment markets may make 2017 the year of the chatbot.
The chatbot is one of the latest innovations in HR technology, and it’s poised to revolutionize how companies connect with candidates. Chatbots employ natural language processing to communicate with people through written messages or voice commands. They’re able to answer questions, process data, and make decisions based on what they learn about you or your business.
The technology is gaining traction across a range of sectors, from retail to finance, but that doesn’t imply your business is ready to deploy it or that it’s ready for prime time.
Some greatest brands in technology, including Facebook Messenger, Slack, Skype, Google Assistant, and Apple iMessage, currently employ chatbots to offer customer service and support for businesses worldwide.
Now they’re starting to take over some of the traditional duties HR professionals have been performing for decades: scheduling interviews and sending pre-screening questions.
Businesses are creatively using chatbots, but there is still more potential to be unlocked. Learn how HR departments can use chatbots to rebrand their applicant experience, engage with their workforce, and lighten the strain on their recruiters.
A talent acquisition chatbot is a real game-changer for recruiters. Below are the ways that the recruitment chatbot is helping HR around the world in the hiring process.
Speed up the process:
A big part of a recruiter’s job is responding to queries from candidates. This chatbot is available 24/7 and can be trained to respond to FAQs. This means that the chatbot can give candidates immediate responses to their questions and guide them through the recruitment process. Candidates need not wait around for your response or wonder what the next step is.
There are many other benefits of implementing a chatbot in recruitment for your business:
- It saves you time
- You can optimize your messaging
- It helps you improve candidate experience
Engaging with Candidates
The recruiting funnel is a long and winding road. And it’s getting even more complex, with more screening and filtering happening at the beginning of the process. Because of this, businesses are seeking methods to improve the effectiveness and efficiency of their hiring procedures.
Hiring chatbots and computer programs that mimic human conversation have been used effectively in a variety of customer service applications for years. But what about their use in recruiting?
Recruiters can use chatbots to first engage with candidates, ask them screening questions, respond to any queries they may have, and even set up interviews with real recruiters.
The use of chatbots will logically flow downstream to procedures like onboarding and new employee training as they demonstrate their worth in the early stages of the recruiting funnel for the same benefits: on-demand, real-time feedback.
Strong Brand Projection:
Recruitment chatbots have the power to strengthen your corporate and employer brand. Candidates who have had a good experience with you are more likely to remember you when they come across future positions you have posted and recommend you to friends.
On the other hand, if candidates have tried applying with you in the past but received no response or had to wait a long time for a response, they might not bother applying again.
Making use of the latest technology is also an indication that you are innovative and up-to-date with developments in your industry. This adds to your credibility as an industry leader.